R&R Policy

Return and Refund Policy

Defective Perishable Goods (Fresh Produce, Fruits, Vegetables)

Per Saudi E-Commerce Law (article 13) and its Implementing Regulations (article 11) (**), all perishable goods cannot be physically returned upon delivery or later.

for request during delivery, we granted full refunded similar to the payment method ” takes as maximum 1 month ( according to bank activity)”

for request after delivery and less than 24 H, requiring photo and clear report to be sent to info@mrbanana.com.sa and refouled will be according to defected product

after 24H , we apologized of not accepting returned products